General shipping informations
Shipping costs and duration
We ship exclusively via DHL - GOOGREEN - Climate neutral shipping.
Germany: 1-3 working days, free shipping
Rest of Europe: 3-7 working days, free shipping
Rest of the world: 5-10 working days, shipping 35,00 Euro
Shipping is free for orders of 350,00 Euro or more
As soon as your order has been handed over to the shipping service provider, you will receive an email with the shipping confirmation and further details about the delivery.
Unfortunately, we cannot accept responsibility for any unforeseen delays that are beyond our control.
How can I track an order?
As soon as your ordered items have been shipped, you will receive a confirmation email with a link from the shipping service provider that you can use to track your order.
Could the delivery be shipped to a PO Box?
Could the delivery address be changed after ordering?
In this case, please contact us as soon as possible.
If the order has already been sent, the delivery information, including the delivery address, cannot be changed.
For orders paid through PayPal, the shipping and delivery information cannot be changed after the order has been placed.
Could an order be delivered to multiple addresses?
Shipments can currently only be delivered to one address per order.
So that products can be delivered to several addresses, we need a separate order for each address.